When you manage multiple locations, staying on top of customer reviews becomes mission-critical—and increasingly chaotic. Negative feedback goes unanswered. Positive reviews receive no acknowledgement, and missed interactions hurt your brand.
Let’s fix that.
Responding to reviews isn't just good practice; it's essential for building trust and showing future customers you actually care about their experience. But when you're managing multiple locations, crafting thoughtful responses for every review becomes overwhelming.
That's where MappedUP's AI review assistant steps in.
It crafts thoughtful response suggestions you can quickly fine-tune and publish. Perfect for brands seeking on-brand, consistent replies that minimise manual effort while maximising customer connection.
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Know exactly how customers feel—and act fast when it matters most. MappedUP flags negative reviews so you can jump in, respond quickly, and protect your brand’s reputation.
Our platform detects the sentiment of each review across all your business profiles, giving you an instant snapshot of customer opinion.
Your customers already love their experience—now make sharing it effortless.
MappedUP's NFC review tags transform positive moments into powerful online endorsements with a simple phone tap. No friction, no asking twice.
Launching soon. Want in early? Sign up to get notified the moment it’s ready to supercharge your review generation.
Customer's voice drives growth; MappedUP captures, analyzes, and translates it into insights you can act on.
Getting started is quick and easy. Here’s the quick rundown:
Connect all your business profiles to MappedUP to get your reviews under one central hub.
See everything at a glance and filter by star rating, location or date.
Turn on your AI-powered assistant. It crafts fast, thoughtful replies you can approve in one click.
Unlock insights from your customer feedback to see exactly how you can improve your local reputation and operations.
