Reputation and review management

Take control of your online reputation & impress every customer

When you manage multiple locations, staying on top of customer reviews becomes increasingly challenging. Negative feedback goes unanswered. Positive reviews receive no acknowledgement, and missed interactions hurt your brand.

Software that helps you build & manage your brand locally

Quick, genuine engagement

Stay connected with your audience like never before, build trust, and respond in seconds using AI. Ensure every voice is heard and every customer feels valued.

Personalized replies that feel truly human
Reduce response time from days to minutes across all locations
Ensure consistent messaging whether responding to praise or addressing concerns

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Let's run the numbers – how online reviews can make or break your brand

90%

of consumers read online reviews before visiting a business

83%

of consumer use Google to find business reviews

56%

of people change their perception of a business based on review responses

Tool built for multi-location review management

A scalable, reliable assistant

MappedUP’s AI crafts thoughtful response suggestions you can quickly fine-tune and post. Perfect for businesses seeking on-brand, consistent replies—minimizing manual effort and freeing you to focus on what really matters.

Make replying to your customers quick, fun, and scalable.

Smart sentiment detection

Get alerted to negative reviews. Our platform alerts you to negative feedback so you can respond quickly and safeguard your brand’s reputation.

Coming soon

Get more reviews with our
NFC tags

Your customers already love their experience. Now make it effortless for them to share it. MappedUP's NFC review tags transform positive moments into powerful online endorsements with a simple phone tap.

No friction. Just genuine reviews flowing to your profiles.

More authentic, positive reviews lead to higher rankings, which brings more first-time visitors through your doors.